Q:1. Are you a factory?

A: Yes, we are factory with 20 years’ experiences, also with BSCI, ISO,SQC certification;

Q:2. Sample available?

A: Yes, we could offer sample for confirmation;

Q:3. Sample Leadtime?

A: Normally 1-3 days for samples, and 5-7 days for customized samples;

Q:4. Free samples?

A: For normal small quantity samples, we could offer free samples, but customer need to bear the shipping cost;

For customized samples, sample fee is required, but will be returned to customer by confirmation of bulk order.

Q:5. Sample shipping?

A: Normally samples will be shipped by TNT, DHL, UPS, FedEx. SF, etc. and normally take 3-5 days to arrive;

Q:6. OEM acceptable?

A: Yes, we could produce according to your requirements.

Q:7. OEM acceptable?

A: Yes, we could design and produce according to your requirements.

Q:8. Delivery time?

A: Normally 20-35days for bulk order.

Q:9. Any guarantee?

A: Yes, we offer 1 year guarantee for product after shipping;

Q: 10. After-sales service?

A: Professional team and responsible staff will offer reliable aftersales services for you.